Printing & Order Policies
At Full Circle Client, we want ordering custom printed and branded products to be easy from start to finish. Here's what you can expect when working with us.
Design & Proof Approval
Professional design is included with your print order unless otherwise stated.
We'll create a digital proof for you to review before printing. You can request changes until you're happy with the design.
Once you approve your final proof, you're confirming that all names, spelling, dates, phone numbers, addresses, images, and other details are correct.
Please review everything carefully. We cannot offer refunds or store credit for spelling errors, incorrect information, or design issues that were included in the final approved proof.
Payment & Production
Payment is required before your order enters production unless other arrangements have been made.
Once payment is received and your design is approved, we'll begin production.
Because our products are custom-made, orders generally cannot be changed or canceled once production has started.
Turnaround Times
Production and delivery times vary depending on the product, quantity, and shipping destination.
We'll provide an estimated timeline when you order. These are estimates, not guaranteed delivery dates. Most orders arrive within approximately 14 days after payment is received and the final design is approved.
If you're ordering for a specific event or deadline, please let us know before approving your order.
Shipping & Delivery
Shipping is included when specifically stated in the product's advertised price or your quote. Otherwise, applicable shipping charges will be provided before payment.
Please confirm that your shipping address is complete and correct.
Full Circle Client is not responsible for delays caused by shipping carriers or incorrect delivery information provided by the customer.
Returns, Refunds & Production Errors
Because our products are custom-designed or made to order, all sales are final.
We do not offer refunds for custom printed or branded products.
If your order arrives with a printing or production error caused by Full Circle Client, please contact us so we can review the issue.
Please report any printing errors or damage within 7 days of delivery and include photos so we can review the issue. This reporting window does not limit any rights provided by applicable law.
Verified production errors will be resolved through a replacement, reprint, or store credit, as determined by Full Circle Client.
We cannot provide refunds or store credit for errors that were present in a proof you approved.
Questions About Your Order?
We're here to help! If you have questions about your design, order, or delivery, please email us at support@fullcircleclient.com.
