Privacy Policy

We may collect the following types of information:

We use personal information to:

• Respond to inquiries and provide customer support.
• Create design mockups and prepare printing projects.
• Process purchases, invoices, and payments.
• Produce, package, ship, and deliver orders.
• Schedule appointments and consultations.
• Communicate about projects, approvals, and order updates.
• Maintain customer records and make reordering easier.
• Send marketing communications, where permitted.
• Improve our website, products, and services.
• Maintain business records and comply with applicable laws.
• Protect our business, customers, and systems from fraud or misuse.

We use information only for legitimate business purposes and as otherwise permitted by applicable law.

Full Circle Client communicates with customers, prospective customers, and subscribers through email, text messaging, telephone, and postal mail.

Communications may include:

• Design mockups and proofs
• Invoices and payment reminders
• Order confirmations and production updates
• Customer service messages
• Product announcements and special offers
• Promotional emails and marketing campaigns
• Occasional direct-mail communications

We may contact businesses through email to introduce our products and services, in accordance with applicable law.

Some of our printing and mailing services require customers to provide contact lists containing names, mailing addresses, or other recipient information.

These lists are used only to complete the printing and mailing services requested by the client.

We may process mailing lists through third-party software to prepare envelopes, mailing labels, newsletters, postcards, or other printed materials.

We maintain customer records to support ongoing business relationships, customer service, accounting, and future orders.

These records may include:

• Contact information
• Order history
• Invoices and payment records
• Previous designs and artwork
• Customer communications
• Approved design proofs

Approved designs may be attached to customer invoices to document the artwork authorized for production.

Customer records may be retained as reasonably necessary for business operations, legal obligations, accounting requirements, dispute resolution, and customer service.

Client-provided mailing lists are handled separately under Section 4.

We use third-party software and service providers to help operate our business.

These providers may assist with:

• Website hosting and management
• Customer relationship management
• Contact forms and appointment scheduling
• Email and text communications
• Design and document preparation
• Payment processing
• Printing, shipping, and mailing
• Business operations and technical support

We may share personal information with these providers when reasonably necessary to deliver our services, complete transactions, or operate our business.

Service providers may process information according to their own privacy policies and contractual obligations.

We do not authorize service providers to use customer mailing lists or personal information for their own independent marketing purposes.

Full Circle Client does not sell or rent customer personal information or contact lists.

We do not provide customer contact information to unrelated businesses for their own marketing purposes.

Information may be disclosed to service providers as described in this policy or when required by law.

We may also disclose information when reasonably necessary to protect our rights, prevent fraud, respond to legal requests, or address security concerns.

Our website may use cookies and similar technologies to support website functionality, process form submissions, understand visitor activity, and improve the customer experience.

These technologies may collect technical information about your browser, device, and website interactions.

You can manage or restrict certain cookies through your browser settings. Disabling cookies may affect some website features.

Where applicable law requires additional notice, consent, or privacy choices for specific tracking technologies, we will provide them.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

These measures may include using established third-party platforms, limiting access to customer information, and maintaining appropriate business practices for handling customer records.

However, no electronic storage system or method of transmitting information over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy or meet applicable legal and business requirements.

Retention periods may vary depending on the type of information.

• Customer records: Retained as needed for ongoing services, reorders, accounting, and legitimate business purposes.
• Invoices and transaction records: Retained as necessary for accounting, tax, and legal requirements.
• Approved designs: May be retained with customer order records for documentation and future orders.
• Client mailing lists: Deleted after project completion unless the client specifically requests ongoing retention in writing.
• Marketing contact information: Retained as permitted by law, including information needed to honor unsubscribe and opt-out requests.

When information is no longer needed, we take reasonable steps to delete or otherwise appropriately dispose of it, subject to applicable legal requirements.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also request to stop receiving marketing communications.

To submit a privacy-related request, contact:

support@fullcircleclient.com

We may need to verify your identity before processing certain requests.

We will respond in accordance with applicable law.

Some information may need to be retained for accounting, legal compliance, fraud prevention, dispute resolution, or other legitimate business purposes.

Our website and services are intended for businesses and individuals who are at least 18 years old.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If we learn that we have collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage visitors to review the privacy policies of any external websites they visit.

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable laws.

When updates are made, we will revise the effective date at the top of this page.

Material changes may be communicated through additional notice when required by law.

Continued use of our website or services after an update does not limit any rights you may have under applicable privacy laws.

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy request, please contact:

We are committed to treating customer information with care and using it responsibly.