Terms & Conditions

Full Circle Client provides products and services designed to help businesses market, manage, and grow.

These may include:

• Custom printing and printed marketing materials
• Branded promotional products
• Graphic design and print preparation
• Website design and development
• Marketing and advertising services
• Customer relationship management and business software
• Business support, consulting, and related services

Services may be offered individually, as part of a package, or through recurring arrangements.

Specific products and services may be subject to additional terms, agreements, or policies.

Prices and availability are subject to change without notice.

Quotes are based on the information provided by the customer, including project specifications, quantities, materials, and requested services.

Changes to project requirements may result in additional charges.

We reserve the right to correct pricing errors, decline an order, or request additional information before accepting a project.

An order is not considered accepted until Full Circle Client confirms acceptance.

Any applicable taxes, fees, or additional charges will be disclosed before payment.

Payment is required according to the terms stated on the customer's invoice, proposal, subscription agreement, or other written arrangement.

Payments may be processed through third-party payment providers.

By submitting payment, the customer confirms that the products, services, quantities, pricing, and applicable project details have been reviewed and approved.

Payment authorizes Full Circle Client to begin or continue the work described.

For custom printing and personalized products, payment also serves as final authorization to begin production when the approved design is attached to the invoice.

Customers are responsible for providing accurate billing information and maintaining valid payment methods for recurring services.

All sales are final. Payments are non-refundable except where a refund or other remedy is required by applicable law.

Refunds are not provided for:

• Changes of mind
• Customer-requested cancellations
• Unused products or services
• Customer-approved design errors
• Services already performed
• Custom products already ordered or produced
• Failure to use an available subscription or service

Store credit, replacement, or other corrective action may be offered at Full Circle Client's discretion when appropriate.

Any approved store credit has no cash value and is subject to applicable terms and laws.

Nothing in this section limits rights or remedies that cannot legally be excluded.

Professional design and print preparation are included with print orders unless otherwise specified.

For larger or more complex custom projects, an upfront design fee may be required.

When applicable, this fee will be disclosed before work begins and credited toward the related print production cost if the customer proceeds with printing through Full Circle Client.

Design fees cover work performed and are non-refundable, except where required by law.

Customers are responsible for carefully reviewing all designs and proofs before approving them.

This includes checking:

• Spelling and grammar
• Names and contact information
• Images and logos
• Colors and layout
• Product sizes and specifications
• Dates, addresses, and other important details

When an approved design is attached to an invoice, submitting payment confirms final approval of that design.

Full Circle Client is not responsible for errors that appear in customer-approved artwork.

Changes requested after approval or payment may not be possible and may result in additional charges.

Our goal is to create a design the customer feels confident and happy using.

Design revisions are included as part of the original project scope before final approval. We will work with customers to make reasonable adjustments until the design is approved.

If Full Circle Client determines that we cannot meet the customer's expectations or that the project is no longer a good fit, we reserve the right to discontinue the project.

If a project is discontinued, we will communicate that decision in writing and determine any remaining obligations based on the work completed, the applicable agreement, and applicable law.

Requests that significantly change the original project scope may require additional fees.

Unless otherwise agreed in writing, Full Circle Client retains ownership of the original designs, layouts, concepts, working files, templates, and creative materials it develops, subject to applicable law and third-party intellectual property rights.

Customers retain ownership of the logos, photographs, artwork, trademarks, and other materials they provide, to the extent they hold those rights.

Purchasing a printed product does not automatically include ownership or delivery of the underlying digital design files.

Editable files, source files, and print-ready files are not included unless specifically agreed upon in writing.

Customers receive the finished products or services described in their order or agreement.

Any additional rights to use, reproduce, modify, or distribute Full Circle Client-created designs must be separately authorized in writing.

Full Circle Client may photograph, display, reproduce, and share designs it creates or substantially modifies for portfolio, website, social media, advertising, and other promotional purposes.

This includes designs created using customer-provided logos, images, or artwork, provided the promotional use is consistent with the rights granted to Full Circle Client.

Designs consisting entirely of customer-provided artwork, without original creative work or substantial modification by Full Circle Client, will not be used for promotional purposes without permission.

Customers may request in writing that their projects not be used for promotional purposes by contacting support@fullcircleclient.com.

Full Circle Client will honor such requests for future promotional use and will make reasonable efforts to remove existing promotional materials under its control.

Full Circle Client will not knowingly disclose confidential customer information through its promotional materials.

Customers are responsible for ensuring they have the legal right to use and provide any materials submitted to Full Circle Client.

These may include logos, photographs, artwork, written content, mailing lists, trademarks, and other intellectual property.

By submitting materials, the customer grants Full Circle Client permission to use, reproduce, modify, and process those materials as reasonably necessary to complete the requested services and for promotional use as described in Section 8, to the extent the customer has authority to grant those rights.

Customers agree not to submit materials that infringe another party's rights or violate applicable laws.

Full Circle Client may decline projects involving materials that appear unlawful, infringing, misleading, or otherwise inappropriate.

Custom printing and branded products are subject to our separate Printing & Order Policies.

Production begins according to the approval and payment requirements established for each order.

Estimated production and delivery times are provided for planning purposes and are not guaranteed unless expressly agreed in writing.

Delays may occur due to supplier availability, shipping carriers, weather, equipment issues, or other circumstances outside our reasonable control.

Full Circle Client is not responsible for delays outside its reasonable control, subject to applicable law.

Minor variations in color, trimming, placement, and finishing may occur during commercial printing.

Website development, marketing, advertising, software-related support, and other digital services may require separate agreements or project-specific terms.

Customers are responsible for providing accurate information, necessary content, required access, and timely approvals.

Project timelines may depend on customer participation and third-party services.

Unless expressly guaranteed in a separate written agreement, Full Circle Client does not guarantee specific business results, including sales, leads, website traffic, search rankings, advertising performance, or revenue.

Third-party platforms, hosting providers, advertising networks, and software services may have their own terms, policies, fees, and technical limitations.

Full Circle Client is not responsible for the independent actions, outages, or policy changes of third-party providers beyond its reasonable control.

Certain Full Circle Client products and services are offered through recurring monthly or other subscription arrangements.

By enrolling in a recurring service, the customer authorizes the recurring charges described at enrollment or in the applicable service agreement.

Some projects require customer feedback, materials, or approval before work can continue.

If a customer does not respond or provide requested information for 90 consecutive days, Full Circle Client may close the project after sending written notice to the customer.

Payments for work already performed are non-refundable, except where required by law.

Reopening a closed project may require a new quote or additional fees.

Full Circle Client may make exceptions at its discretion.

Customers agree to:

• Provide accurate and complete information.
• Review project details and proofs carefully.
• Respond to requests for information or approvals when needed.
• Make payments according to agreed terms.
• Provide materials they are legally authorized to use.
• Use our products and services in compliance with applicable laws.
• Maintain appropriate access and security for their accounts and connected services.

Full Circle Client is not responsible for delays or errors caused by incomplete, inaccurate, or untimely customer-provided information, except where applicable law provides otherwise.

Visitors agree to use fullcircleclient.com lawfully and responsibly.

You may not:

• Attempt to gain unauthorized access to our website or systems.
• Interfere with website operations or security.
• Upload malicious software or harmful content.
• Use the website for fraudulent or unlawful activities.
• Copy or distribute proprietary website content without authorization.

We reserve the right to restrict access or take appropriate action when necessary to protect our website, customers, and business.

We make reasonable efforts to keep website information accurate and current.

However, product descriptions, images, pricing, availability, and service details may change.

Website content is provided for general informational purposes and does not necessarily constitute a binding offer.

Photographs, examples, and mockups may be illustrative. Actual finished products may vary within normal production tolerances.

If information on the website conflicts with an accepted written quote or project agreement, the applicable written agreement will control, subject to law.

Our website and services may integrate with or link to third-party websites, software, payment processors, and other providers.

Third-party services are governed by their own terms and privacy policies.

We do not control the independent operation, content, security, or availability of those services.

Customers are responsible for reviewing applicable third-party terms when using those services.

We strive to provide professional, reliable products and services.

However, except for warranties expressly provided in writing or required by law, our website and services are provided without additional warranties to the extent permitted by applicable law.

We do not guarantee that our website or third-party software services will operate without interruption or error.

Nothing in these Terms & Conditions excludes warranties or protections that cannot legally be waived.

To the fullest extent permitted by applicable law, Full Circle Client will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Where permitted by law, our total liability for a claim related to a particular product or service will not exceed the amount paid to Full Circle Client for the product or service giving rise to the claim.

These limitations do not apply where prohibited by law or to liabilities that cannot legally be limited.

To the extent permitted by law, customers agree to indemnify and hold harmless Misti Norris, LLC, doing business as Full Circle Client, from third-party claims, losses, or reasonable expenses arising from materials they provide, their infringement of another party's rights, or their unlawful use of our services.

This provision does not require customers to indemnify Full Circle Client for its own unlawful conduct or liabilities that cannot legally be transferred.

Full Circle Client is not responsible for delays or failures caused by events beyond its reasonable control, including severe weather, natural disasters, shipping disruptions, supply shortages, power outages, equipment failures, government actions, or widespread technology outages.

We will make reasonable efforts to communicate significant disruptions and determine appropriate next steps.

This provision does not eliminate any remedies required by law.

Our collection and handling of personal information are described in our Privacy Policy.

Please review our Privacy Policy.

Additional policies or agreements may apply to certain products or services.

These may include:

• Printing & Order Policies
• Website development agreements
• Marketing service agreements
• Software subscription terms
• Wallet and usage-based service terms
• Custom project proposals or written agreements

When a separately accepted written agreement or applicable service-specific policy conflicts with these general Terms & Conditions, the more specific agreement or policy will control for that service, unless otherwise required by law.

These Terms & Conditions are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles, except where applicable law requires otherwise.

The parties agree to make a good-faith effort to resolve disputes through direct communication before pursuing formal legal action.

Nothing in this section limits any rights or remedies provided by applicable law.

We may update these Terms & Conditions periodically to reflect changes in our services, business practices, or applicable laws.

The effective date at the top of this page will indicate when the terms were last updated.

Updated terms will apply prospectively as permitted by law and will not automatically replace terms already agreed upon for an existing purchase or service.

Additional notice or consent will be provided when required by law.

For questions about these Terms & Conditions, please contact: